Terms and Conditions
- Service Timeline
- Sirshu Technologies will provide service within 7 days of receiving a valid concern or request.
- Exclusions for External Damage
- External damage to the product is not covered under this policy.
- Internal Damage and Replacement
- In the event of internal damage, Sirshu Technologies will provide a full replacement of the product, provided it is within the warranty period.
- Service Charges
- A mandatory service charge of ₹349 per visit will apply for all service requests, regardless of the nature of the issue.
- Warranty Coverage
- A 5-year replacement warranty is offered exclusively for POE, Camera, and NVR products.
- Validity of Terms
- All the above-mentioned terms and conditions are binding and upheld by Sirshu Technologies.
- Consumer Responsibility
- The consumer is responsible for ensuring that the delivery and installation of the product are conducted without any faults or issues.