Shipping and Delivery Policy

1. Shipping Processing Time

• Orders are typically processed within 1-2 business days after the order is placed.

• Business days are Monday to Friday, excluding holidays. Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an email notification once your order has been shipped, along with tracking information.

2. Shipping Methods and Delivery Time

We offer several shipping methods to meet your needs. The available shipping options and estimated delivery times are as follows:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days (Available for select locations)

• Overnight Shipping: 1 business day (Available for select locations)

Please note that delivery times are estimates and may vary based on location, weather, and other factors outside of our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, weight, and shipping method chosen. You will see the total shipping cost before you confirm your purchase.

Free Shipping is available on orders over 1899 within certain regions. If your order qualifies for free shipping, this will be indicated at checkout.

4. International Shipping

We currently offer international shipping to select countries. Please note that international orders may be subject to additional customs fees, taxes, and import duties based on the destination country's regulations. The customer is responsible for these additional costs.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order by visiting the carrier’s website and entering the tracking number provided.

6. Shipping Address Accuracy

Please ensure that the shipping address provided is correct and complete. We cannot be responsible for delays or errors caused by incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately at info@sirshutechnologies.com so we can make corrections before the order is shipped.

7. Lost or Damaged Items

• If your package is lost or damaged during transit, please contact our customer support team at info@sirshutechnologies.com. We will assist you in filing a claim with the carrier or arrange for a replacement, depending on the situation.

• In cases of damage, please provide photographic evidence of the damage when contacting us for a quicker resolution.

8. Delays in Shipping

While we aim to deliver your order within the specified timeframe, there are certain circumstances beyond our control that may cause delays, such as weather, customs issues, or high shipping volumes (e.g., during holidays). We appreciate your patience and understanding in such cases.

9. Customer Support

If you have any questions or need assistance regarding your order, shipping methods, or delivery time, please do not hesitate to contact our customer support team at:

Email: info@sirshutechnologies.com
Phone: 6367725144

We are here to help and will ensure your experience is smooth and hassle-free!